You are looking for a computer service?
Some facts about PC:
A personal computer is a general-purpose computer whose size, capabilities and original sale price make it useful for individuals, and is intended to be operated directly by an end-user with no intervening computer time-sharing models that allowed larger, more expensive minicomputer and mainframe systems to be used by many people, usually at the same time.
Software applications for most personal computers include, but are not limited to, word processing, spreadsheets, databases, web browsers and e-mail clients, digital media playback, games and many personal productivity and special-purpose software applications. Modern personal computers often have connections to the Internet, allowing access to the World Wide Web and a wide range of other resources. Personal computers may be connected to a local area network (LAN), either by a cable or a wireless connection. A personal computer may be a laptop computer or a desktop computer running an operating system such as Windows, Linux (and the various operating systems based on it), or Macintosh OS.
Early computer owners usually had to write their own programs to do anything useful with the machines, which even did not include an operating system. The very earliest microcomputers, equipped with a front panel, required hand-loading of a bootstrap program to load programs from external storage (paper tape, cassettes, or eventually diskettes). Before very long, automatic booting from permanent read-only memory became universal. Today's users have access to a wide range of commercial software, freeware and free and open-source software, which are provided in ready-to-run or ready-to-compile form. Software for personal computers, such as applications and video games, are typically developed and distributed independently from the hardware or OS manufacturers, whereas software for many mobile phones and other portable systems is approved and distributed through a centralized online store.12
Since the early 1990s, Microsoft operating systems and Intel hardware have dominated much of the personal computer market, first with MS-DOS and then with Windows. Popular alternatives to Microsoft's Windows operating systems include Apple's OS X and free open-source Unix-like operating systems such as Linux and BSD. AMD provides the major alternative to Intel's processors.
Broken laptop - you can fix it
Failures of laptops happen quite often. The reason is prosaic - the laptop is a portable device, so it is quite fragile and it can be easily damaged by an accident. Child or dog can drop it from the desktop or the couch - if you're unlucky, the screen may break. Does this mean that you have to buy a new computer? Absolutely not! You should take your broken laptop to the trusted computer service, or you can check if the warranty does cover this type of failure. Do not panic - you can always find a solution that will not ruin your wallet.
Your computer is sick
You should keep your computer safe. What do You really know about viruses? If You think they are not dangerous, you are in a big mistake. In fact, computer virus can destroy all your data, but damage could be worse. What can you do when your computer gets infected? First try to use an antivirus program to scan your disk, it is still possible to remove a problem. What if it will not work?
In the worst case, call for help to a computer service - they will know what to do to fix your computer and save your files.